Método PENSAR® — Parte II: princípios de projeto e arquitetura do ciclo
Palavras-chave:
riscos psicossociais, governança organizacional, Design Science Research, saúde mental no trabalho, princípios de projetoResumo
Este é o segundo de três artigos que apresentam o Método PENSAR® como artefato de governança psicossocial organizacional, conduzido segundo os princípios da Design Science Research. A parte I reconstituiu os modelos explicativos do adoecimento relacionado ao trabalho e delimitou a lacuna operacional que o artefato pretende preencher; esta parte executa a passagem da lacuna ao projeto. Revisa criticamente a literatura de avaliação de intervenções organizacionais e sustenta que o padrão de resultados nulos nela documentado reflete falha de implementação, e não de conteúdo; dela extrai sete padrões recorrentes de falha, dos quais deriva dedutivamente sete princípios de projeto, enunciados de forma independente do artefato para que possam ser avaliados, criticados e reutilizados na construção de métodos alternativos. Descreve em seguida a arquitetura do ciclo de seis etapas — Pesquisar, Entender, Normatizar, Simular, Aplicar e Revisar —, organizadas em três pares funcionais dotados de pergunta orientadora, produto característico e critério de passagem próprios, e especifica a cadência do macrociclo anual com monitoramento trimestral. Formula, por fim, a proposição conceitual central do modelo: o tempo como quarto eixo explícito de gestão, ao lado de pessoas, processos e resultados.
Conflito de interesses
O autor é proprietário da revista e integra o quadro da instituição mantenedora; declara não ter participado de nenhuma etapa da decisão editorial sobre este trabalho. O método descrito é objeto de registro de marca de titularidade do autor e é empregado em sua atividade profissional.
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